1. Introduction
This Privacy Policy describes how LeadQC, a product of Zeplinix Technologies Private Limited ("we," "us," or "our"), collects, uses, discloses, and protects information when you use our B2B lead quality control platform ("Service").
By accessing or using LeadQC, you agree to this Privacy Policy. If you do not agree, please do not use our Service.
2. Information We Collect
2.1 Account Information
When you create an account or request a demo, we collect:
- Full name and job title
- Business email address
- Company name and size
- Phone number (if provided)
2.2 Lead Data You Upload
When you upload CSV files for validation, we process the B2B contact data contained within, which may include:
- Contact names, email addresses, and phone numbers
- Job titles, company names, and company details
- Professional profile URLs
- Geographic and industry information
Important: We process this data solely for the purpose of validation and verification. We do not sell, share, or use uploaded lead data for any purpose other than delivering results back to you.
2.3 Usage Data
We automatically collect technical information including:
- IP address and browser type
- Pages visited and time spent on the platform
- Campaign activity and verification history
- Device information and operating system
2.4 Cookies and Tracking
We use essential cookies for authentication and session management, and analytics cookies (which can be disabled) to improve our Service.
3. How We Use Your Information
We use collected information to:
- Provide the Service: Validate and verify B2B lead data against live professional data sources
- Deliver Results: Generate verified output files and error reports
- Maintain Security: Detect and prevent unauthorized access, fraud, and abuse
- Improve the Platform: Analyze usage patterns to enhance accuracy and performance
- Communicate: Send service notifications, security alerts, and support messages
- Comply with Law: Meet legal obligations and respond to lawful requests
4. Data Processing and Validation
4.1 Professional Data Validation
LeadQC validates lead data against publicly available professional profile information through secure backend integrations. We do not:
- Require or store external platform login credentials
- Access private professional accounts on your behalf
- Scrape or cache profile data beyond what is necessary for real-time validation
4.2 Data Retention
- Uploaded lead data: Retained for 90 days after processing to allow re-downloads, then permanently deleted
- Verification results: Retained for 90 days, then permanently deleted
- Account data: Retained for the duration of your account plus 30 days after deletion
- Usage logs: Retained for 12 months for security and analytics purposes
4.3 Data Deletion
You may request deletion of your data at any time by contacting us. We will process deletion requests within 30 days, subject to legal retention requirements.
5. Data Sharing and Disclosure
We do not sell your data. We may share information only with:
- Service Providers: Cloud infrastructure providers (for hosting and processing) bound by data processing agreements
- Legal Requirements: When required by law, subpoena, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
- With Your Consent: When you explicitly authorize sharing
6. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for data in transit (TLS 1.2+) and at rest (AES-256)
- Role-based access control with multi-factor authentication
- IP whitelisting and Google reCAPTCHA protection
- Regular security audits and penetration testing
- SOC2-aligned security practices
- 99.9% uptime SLA with auto-scaling infrastructure
7. International Data Transfers
Your data may be processed in regions where our cloud infrastructure is located. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses (SCCs) where applicable.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request your data in a machine-readable format
- Object: Object to certain processing activities
- Restriction: Request restriction of processing
To exercise these rights, contact us at the address below.
9. Children's Privacy
LeadQC is a B2B platform not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our platform at least 30 days before changes take effect.
11. Contact Us
For privacy-related inquiries or to exercise your data rights:
Zeplinix Technologies Private Limited
Email: privacy@leadqc.io
Subject: Privacy Policy Inquiry